ADVANCED CUSTOMER
ENGAGEMENT

Imagine if you could cultivate a direct two-way relationship with your customer, wherever they are.

SmartGlyph creates a virtual bridge to your consumers, partners, end users or employees so you can create direct, personalised and real-time communication with your audiences.

Our patented technology, enables immersive rich-media experiences, personalised calls to action, localised content delivery and the ability to track every interaction at every touchpoint at a granular level. 

Connected experiences for customers. seamless for business.

Link all your marketing communication together, no matter the medium. SmartGlyph augments existing optical codes be they barcodes, QR codes or logos, creating a secure bridge to your content. Which means customers can access and interact with your content from your existing marketing assets.

Change the content whenever you want without changing packaging or artwork.

bridgE the communication and engagement gap with your end user

Personalised Content
Content can be based on geographic location, time, consumer device or behaviour, frequency of scan. The choices are limitless and who sees what when, is fully under your control.

Real-Time Content
Content that SmartGlyph "unlocks" can be updated in the Smartglyph ecosystem in real-time. Permissions based access allows for personalisation, direct advertising or communication to fit your user's needs.

Real-Time Customer Feedback
A two-way communication channel for users to report issues, provide their opinions, improvements or products they would like to see and feedback from retail experience.

Swift, Secure Tap and Pay
SmartGlyph accessed via a device or triggered through TV, print, online or outdoor media can enable consumers to purchase directly, securely and immediately.

Localised content delivery
Content can be location based such as local recycling options, store specific discounts, activities and products local to the individual and local events delivered in the language specific to the user.

Personalised Call to Action
Tailor the response of a CTA depending on user location, date, day or time of scan or whether a user has previously scanned. Display further videos, "BUY NOW" with a simple click or initiate personalised support.

Full Brand Owner Control
Change content, actions and services in response to user interactions dynamically within the brands' ecosystem. You control who sees what, when and where.

Real-Time Analytics
Deliver real time operational & customer data on who, where, when, what, and from what device increased visibility and close the data loop.

harness the power of "video-native" communication

Video is essential to user engagement. SmartGlyph allows for a direct, personalised, bi directional engagement with an actionable call to action within a closed ecosystem. It enables multiple opportunities for video streaming without driving the consumer to a third party.

"in-real-life virality"

Imagine being able to create a real life treasure hunt to manage traffic flow through a retail environment or an instore customer experience linked directly to personal loyalty program . SmartGlyph technology uses track, trace, verification and marketing tech coupled with rich media and bi-directional functionality to deliver experiential campaigns. Much of this virality is at little to no customer acquisition costs.

Want to discuss a project?

About SmartGlyph

SmartGlyph Ltd is an International company with development studios in the UK and Thailand, plus offices in the UK and the USA.

Contact Us

  • Suite 6F, Ponderosa Business Park Heckmondwike, West Yorkshire WF16 0PR
  • +44 1924 407 607
  • contact@smartglyph.com

Copyright 2020 © All rights Reserved. Design By Provadis.

About SmartGlyph

SmartGlyph Ltd is an International company with development studios in the UK and Thailand, plus offices in the UK and the USA.

Contact Us

  • Ponderosa Business Park Heckmondwike, West Yorkshire WF16 0PR
  • contact@smartglyph.com

Copyright 2020 © All rights Reserved. Design By Provadis.